Order Processing – Same Day Pick Up

All SAME DAY PICK UP orders placed on www.thenurserieph.com are
processed and fulfilled by our warehouse team within 4 hours. A separate
message via the registered number will be sent when orders are ready for pick
up including pick up location details. Please note that business days do not
include weekends or holidays. Once your order has been fully processed, it will
be shipped out, and delivery will occur within the time frame associated with
the shipping method selected during checkout. Shipping costs are
non-refundable. Shipping cost is 100% to be paid by buyer.

Order Processing – Courier Delivery

All orders placed on www.nurserie.ph are processed
and fulfilled by our warehouse team within 1-3 business days. Please note that
business days do not include weekends or holidays. Once your order has been
fully processed, it will be shipped out, and delivery will occur within the time
frame associated with the shipping method selected during checkout. Shipping
costs are non-refundable.

Shipping Times & Carriers

After your order is shipped, transit times can vary between
1-12 business days depending on the shipping speed chosen at checkout. For
Metro Manila and Luzon orders lead time is estimated at 2 -5 days. For Visayas
and Mindanao 7 -12 days.

If you require further assistance regarding your shipment,
please contact our support team at sales@theurserieph.com

Free Shipping

Only when offers stating explicitly FREE SHIPPING.

Shipping Address

It is important to review your shipping details before
finalizing your purchase. If you need to update your shipping address, please
contact our support team at sales@thenurserieph.com with
your order number and the corrected address within 24 hours of placing your
order. We will do our best to accommodate your request. However, once your
order is fully processed and a tracking number is provided, your order can no
longer be canceled or modified.

Billing Address

We are unable to update billing addresses after an order is
placed. However, as long as your shipping address is correct, your order will
be processed without any issues. Please check your order confirmation to ensure
all details are correct.

Order Cancellation

All orders made via www.thenurserieph.com
are not allowed for cancellation. It is important to review your cart and
details before finalizing your purchase.

Gift Cards

We offer digital gift cards that can be used on www.thenurserieph.com only.

Gift Messages and Receipts

If you would like to add a message to an order being sent as
a gift, please do so on the input box provided before checkout.